Purchasing rules
1. General Provisions
1.1. These rules for purchasing goods (hereinafter referred to as the “Rules”), upon approval by the Buyer (after becoming familiar with the Rules and checking the box next to the statement “I have read and agree to the devilis.lt rules”), constitute a binding legal document that defines the rights and obligations of the Buyer and the Seller, terms and conditions of purchasing and payment for goods, procedures for the delivery and return of goods, the parties’ responsibilities, and other provisions related to the purchase and sale of goods in the devilis.lt online store.
1.2. The Seller reserves the right to change, amend, or supplement the Rules. The Buyer must reconfirm the Rules every time they access the website.
1.3. Online trading at devilis.lt is carried out under the conditions specified in the “Delivery” section.
1.4. All natural and legal persons have the right to make purchases in the store.
2. Personal Data Protection
2.1. devilis.lt has the right to collect personal data provided by the Buyer to devilis.lt and disclose it to third parties if necessary for order fulfillment. The Buyer’s data may only be used with the Buyer’s consent (after becoming familiar with the Rules and checking the box next to the statement “I have read and agree to the Rules and conditions”). The Buyer has the right to prohibit the collection and processing of their personal data at any time, except when necessary for the fulfillment of requirements arising from the purchase-sale agreement or order fulfillment. The Seller undertakes to protect the Buyer’s data from third parties concerning the devilis.lt online store.
3. Effectiveness of the Purchase-Sale Agreement
3.1. The agreement between the Buyer and the Seller is considered concluded from the moment the Buyer adds items to the shopping cart and pays for them.
4. Buyer’s Rights
4.1. The Buyer has the right to purchase goods from the devilis.lt online store in accordance with these Rules.
4.2. The Buyer has the right to withdraw from the purchase-sale agreement with the devilis.lt online store by notifying the Seller in writing (by email) no later than 7 (seven) business days from the date of delivery of the goods (this requirement does not apply to products that do not meet quality requirements).
4.3. The Buyer can exercise the above right only if the product has not been damaged or significantly changed in appearance, and it has not been used.
5. Buyer’s Obligations
5.1. The Buyer must accept goods in accordance with these Rules and pay the agreed amount for them.
5.2. If the Buyer’s registration details change, they must update them immediately.
5.3. The Buyer, using the devilis.lt online store, undertakes to comply with these Rules and not violate the laws of the Republic of Lithuania.
5.4. If the Buyer refuses to accept the goods during delivery without significant reasons, the Buyer must cover the delivery costs.
6. Seller’s Rights
6.1. In significant circumstances, the Seller may temporarily or completely suspend the operation of the online store without prior notice to the Buyer.
6.2. The Seller has the right to cancel the Buyer’s order in advance if the Buyer, choosing non-cash payment methods, does not pay for the goods within 5 (five) business days.
6.3. devilis.lt has the right to refuse to enter into a purchase-sale agreement if the stocks of goods specified in the agreement have been exhausted.
7. Seller’s Obligations
7.1. The Seller undertakes, under these Rules and the conditions set forth in the online store, to provide the Buyer with the opportunity to use the services provided by the devilis.lt online store.
7.2. The Seller undertakes to deliver the ordered goods to the Buyer’s specified address and under the conditions specified in these Rules.
7.3. If, due to significant circumstances, the Seller cannot deliver the ordered goods to the Buyer, the Seller undertakes to refund the money paid by the Buyer within 3 (three) business days, if advance payment has been made.
7.4. The Seller undertakes to respect the Buyer’s right to privacy regarding personal information indicated in the online store’s registration form, except in cases established by the laws of the Republic of Lithuania.
8. Goods Prices and Payment Procedure
8.1. The prices of goods in the online store and in the order form are indicated in euros, including VAT. devilis.lt reserves the right to change the prices of goods.
8.2. Payment by bank transfer is a prepayment, where the Buyer, after printing the order and visiting the nearest bank branch or using online banking, transfers the money to one of devilis.lt’s bank accounts.
9. Goods Delivery
9.1. The Seller undertakes to deliver the goods to the Buyer according to the terms specified in the product descriptions. The Buyer agrees that in exceptional cases, delivery of goods may be delayed due to force majeure circumstances.
9.2. When ordering goods, the Buyer undertakes to specify the exact delivery location.
9.3. The Buyer undertakes to accept the goods personally. If the Buyer cannot personally accept the goods, but the goods are delivered to the specified address based on other information provided by the Buyer, the Buyer does not have the right to make claims to the Seller regarding the improper delivery of the goods.
9.4. The delivery fee and detailed information related to goods delivery are provided in the “Delivery” section of the online store.
9.5. In case the Buyer refuses the purchase-sale agreement based on these Rules, the Buyer is obliged to cover all direct return costs to the Seller. The amount of these costs is calculated from the money paid by the Buyer for the goods.
9.6. If it is not possible to deliver all ordered goods in one shipment, devilis.lt has the right to deliver the goods in multiple shipments.
9.7. In all cases, the Seller is relieved of responsibility for the breach of delivery terms if the goods are not delivered to the Buyer or not delivered on time due to the fault of the Buyer or circumstances within the Buyer’s control.
10. Quality and Suitability of Goods
10.1. The Seller covers the return costs for returning faulty goods.
10.2. All goods sold on devilis.lt are new (except when the product purchase field indicates that the product is damaged, lost its appearance, etc.), stored in quality storage spaces. However, a product is not considered faulty if it exhibits minor packaging or transportation damage.
10.3. If you receive faulty goods, please inform us immediately by email at info@devilis.lt.
11. Return and Exchange of Goods
11.1. Notify the Seller immediately by email at info@devilis.lt about the return of goods, indicating the VAT invoice number of your goods acquisition and the note “Returned Goods” in the subject line. In the email, specify the product name and briefly describe the reason for returning the product. Quality goods must be returned in the exact condition you received them – in the original packaging, undamaged, unused, and with no loss of their appearance.
11.2. If you are returning faulty goods (e.g., torn leather, etc.), the return shipping costs will be covered by the Seller. If you are returning high-quality goods, the Buyer covers the shipping costs. Upon receiving the returned goods, the Seller will inform the Buyer by a separate email and, as stipulated by EU e-commerce regulations, will refund the money to the specified account or replace the product.
If a transport fee was applied to the Buyer’s shipment, the delivery costs will not be refunded.
11.3. The returned product must be in its original packaging, undamaged by the Buyer, and not lost its appearance (intact labels, protective films, etc.) (this point does not apply when returning faulty goods), with the same configuration as received by the Buyer, and accompanied by the purchase confirmation.
11.4. The Seller has the right to refuse to accept the Buyer’s returned goods if the Buyer does not follow the return procedures specified in this article.
12. Liability
12.1. The Buyer is entirely responsible for the accuracy of the information provided in the registration form. If the Buyer does not provide accurate information in the registration form, the Seller is not responsible for any resulting consequences.
12.2. The Buyer is responsible for actions taken using this online store.
12.3. The Seller is relieved of any liability in cases where losses arise due to the Buyer not familiarizing themselves with these Rules, ignoring the Seller’s recommendations and obligations, even if such an opportunity was provided to the Buyer.
13. Exchange of Information
13.1. The Seller sends all notifications to the Buyer’s provided email address in the registration form.
13.2. The Buyer sends all notifications and questions to the Seller using the contact methods specified in the “Contacts” section of the Seller’s online store.
14. Final Provisions
14.1. The relationship arising from these rules is subject to the laws of the Republic of Lithuania.
14.2. All disputes arising from the implementation of these rules are resolved through negotiations. In case of failure to reach an agreement, disputes are settled according to the procedures established by the laws of the Republic of Lithuania.